一、食品卫生投诉举报的受理范围包括制售劣质食品行为、食物中毒、餐饮卫生差、无卫生许可证制售食品行为、销售发霉、变质、过期食品等侵犯消费者权益，不符合食品卫生法律法规要求的行为。
二、投诉举报一定要及时，在事发后尽可能早地向当地卫生监督机构反映，以便卫监机构在第一时间内调查处理。比如发生食物中毒时，有的消费者想和饭店“私了”，以获得一定赔偿，往往“私了”不成时才想到投诉举报，这时调查处理食物中毒的最佳时机已丧失，可疑食品被销毁，加工操作场所被清洗消毒，中毒者已康复，卫生监督机构不能取到有力证据。此时，如果饭店又反悔不认账，卫生监督机构也难帮助受害的消费者讨回权益。
三、在投诉举报时，要尽可能提供收集保存的证据，供卫生监督机构查证使用，如：发票、门诊或住院病历、购买的食品包装袋、照片、购物凭证(小票)等。所以，消费者在购物、餐饮消费时要索要发票，保留好有关证据。
四、在投诉举报时，要尽可能详实，把要投诉的或要举报的事实原原本本向卫生监督机构反映，不要捏造或歪曲事实，要有明确的投诉举报对象，包括名称、地址，举报还要有具体的违法事实，以便能及时立案查处、尽早结案。用电话或信函举报时，最好不要匿名，要充分信任卫生监督机构，留下真实姓名和联系方式，便于进一步核实情况，防止疏忽重要线索，并能将查处结果及时反馈给举报者。
五、不要乱投诉，有些消费者因为与经营业主在服务态度等其他非食品卫生问题存在分歧而故意向卫生监督机构投诉，导致卫生监督执法人员出动大量的人力、物力，造成资源浪费。
FreeMarker template error:
The following has evaluated to null or missing:
==> zxzx.logo [in template "zixun/mip_baoguang_xiangxi.ftl" at line 232, column 30]
Tip: If the failing expression is known to be legally null/missing, either specify a default value with myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthessis: (myOptionVar.foo)!myDefault, (myOptionVar.foo)??
The failing instruction (FTL stack trace):
----------
==> #if zxzx.logo != "" [in template "zixun/mip_baoguang_xiangxi.ftl" at line 232, column 25]
----------
Java stack trace (for programmers):
----------
freemarker.core.InvalidReferenceException: [... Exception message was already printed; see it above ...]
at freemarker.core.InvalidReferenceException.getInstance(InvalidReferenceException.java:98)
at freemarker.core.EvalUtil.compare(EvalUtil.java:230)
at freemarker.core.EvalUtil.compare(EvalUtil.java:148)
at freemarker.core.ComparisonExpression.evalToBoolean(ComparisonExpression.java:103)
at freemarker.core.IfBlock.accept(IfBlock.java:82)
at freemarker.core.Environment.visit(Environment.java:265)
at freemarker.core.MixedContent.accept(MixedContent.java:93)
at freemarker.core.Environment.visitByHiddingParent(Environment.java:286)
at freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:193)
at freemarker.core.Environment.visitIteratorBlock(Environment.java:509)
at freemarker.core.IteratorBlock.accept(IteratorBlock.java:103)
at freemarker.core.Environment.visitByHiddingParent(Environment.java:286)
at freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:86)
at freemarker.core.Environment.visit(Environment.java:265)
at freemarker.core.MixedContent.accept(MixedContent.java:93)
at freemarker.core.Environment.visit(Environment.java:265)
at freemarker.core.Environment.process(Environment.java:243)
at freemarker.template.Template.process(Template.java:277)
at org.springframework.web.servlet.view.freemarker.FreeMarkerView.processTemplate(FreeMarkerView.java:366)
at org.springframework.web.servlet.view.freemarker.FreeMarkerView.doRender(FreeMarkerView.java:283)
at org.springframework.web.servlet.view.freemarker.FreeMarkerView.renderMergedTemplateModel(FreeMarkerView.java:233)
at org.springframework.web.servlet.view.AbstractTemplateView.renderMergedOutputModel(AbstractTemplateView.java:167)
at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1047)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:817)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:669)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:574)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:723)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.bbaqw.mip.html.filter.CacheFilter.doFilter(CacheFilter.java:86)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.bbaqw.mip.util.AppUrlFilter.sendMsite(AppUrlFilter.java:293)
at com.bbaqw.mip.util.AppUrlFilter.doFilter(AppUrlFilter.java:123)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:748)